Service Specific Guidelines

These guidelines ensure that the roles are performed to a high standard while meeting health, safety, and operational expectations.

Commercial Cleaning

Role: Cleaning Operative

Guidelines


Cleaning Standards: Follow the British Standard BS EN 13549 for professional cleaning services, ensuring that all areas are cleaned efficiently to a high standard.


Health & Safety: Adhere to Health & Safety Executive (HSE) regulations, including proper use of cleaning chemicals in accordance with COSHH (Control of Substances Hazardous to Health) guidelines.
PPE Requirements: Ensure the use of appropriate PPE such as gloves, safety goggles, and protective clothing when handling chemicals or performing tasks that pose a risk.


Cleaning Schedules: Follow client-specific cleaning schedules, documenting daily, weekly, or monthly tasks, and ensuring no areas are missed.


Waste Management: Follow local council regulations for waste disposal, ensuring all waste, including hazardous waste, is disposed of responsibly.


Quality Assurance: Complete regular checks and audits to ensure high standards of cleanliness and report any damage or issues immediately.


UK Industry Standards: BS EN 13549: Standard for professional cleaning services


COSHH Regulations 2002: Guidelines for handling hazardous substances

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