Terms of Service
Last Updated: March 2025
1. Introduction
Welcome to C S Watch Facilities Management ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our services, applications, and software (collectively referred to as "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.
If you do not agree to these Terms, please do not use our Services.
2. Changes to These Terms
We may update these Terms from time to time, particularly to reflect changes in legal and regulatory requirements. The latest version of the Terms will always be available on our website. If we make significant changes, we will notify you directly by email or through the platform. You are encouraged to review these Terms periodically.
3. Definitions
“Personal Data”: Any information relating to an identified or identifiable natural person.
“Services”: All services, tools, or applications provided by C S Watch Facilities Management
“Third-Party Services”: Services or applications provided by third-party providers (e.g., JotForm, payment processors, etc.).
4. Use of Services
You may only use our Services in compliance with applicable laws and these Terms. You agree to provide accurate, current, and complete information when using our Services, including when you register, sign up, or create an account.
5. Eligibility
By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement under the laws of the United Kingdom.
6. Account Creation
To access certain features, you may need to create an account with us. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized access to your account.
7. Payment Terms
All payments for Services are due as described on the relevant product or service page. You agree to pay any applicable fees associated with your use of our Services. Failure to make payments on time may result in suspension or termination of your access.
8. Data Collection and Use
We collect and process Personal Data in accordance with our Privacy Policy, which is incorporated into these Terms by reference.
Types of Data We Collect:
Personal Information: Name, email address, phone number, billing address, etc.
Usage Data: Information about how you interact with our Services, such as IP addresses, browser types, and activity logs.
We collect this information to provide and improve our Services, communicate with you, and comply with legal obligations.
9. Data Sharing and Third-Party Services
We use third-party applications, software, and services to operate our platform. Some of these third parties may process your Personal Data on our behalf. We share your data with the following third-party services, subject to the applicable privacy policies of each provider:
JotForm: We use JotForm to manage and collect form submissions from users. As part of using JotForm, Personal Data may be stored in their system for form processing and management. JotForm’s data privacy practices are detailed in their Privacy Policy.
Payment Processors: We use third-party payment processors such as [Stripe/PayPal/etc.]. These companies process your payment details and Personal Data as part of transaction management. Their respective privacy policies govern how your data is used.
Cloud Services: We use cloud storage services (e.g., [AWS, Google Cloud]) to store data securely, ensuring that any Personal Data you provide is protected in line with applicable security practices.
Analytics Tools: We may use tools like Google Analytics to monitor and analyze how users interact with our Services. The data collected may include IP addresses, browser types, and other related information. Please review Google Analytics' Privacy Policy for more details.
10. Data Security
We employ reasonable technical and organizational measures to protect your Personal Data from unauthorized access, disclosure, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
11. Your Rights
Under the General Data Protection Regulation (GDPR)and the Data Protection Act 2018, you have several rights regarding your Personal Data, including the right to:
Access your Personal Data.
Rectify any inaccuracies in your Personal Data.
Request the deletion of your Personal Data (subject to applicable legal exceptions).
Restrict or object to the processing of your Personal Data.
Data portability.
To exercise these rights, please contact us using the details provided in our Privacy Policy.
12. Cookies
We use cookies to enhance your experience on our platform. By using our Services, you agree to our use of cookies in accordance with our Cookie Policy.
13. Limitation of Liability
We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability to you shall not exceed the amount you paid to us in the past 12 months for the Service that gave rise to the claim.
14. Indemnity
You agree to indemnify, defend, and hold harmless [Your Company Name], its employees, officers, and agents from any claim, liability, damages, or expenses arising out of your use of the Services, including any violation of these Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes will be resolved through binding arbitration or in the courts of the United Kingdom.
16. Contact Us
If you have any questions about these Terms or our Privacy Policy, please contact us at:
Email: info@cswatch.uk
Address: the Campbell Group Ltd, 27 old gloucester st, London, WC1N 3AX
Privacy Policy Summary
Your privacy is important to us, and we handle your data with care in compliance with UK data protection laws, including the Data Protection Act 2018and GDPR. We process and store your data to provide the Services you request, improve our offerings, and comply with legal obligations.
We may share your data with trusted third-party service providers, including JotForm, payment processors, and cloud services, for the purpose of facilitating and improving the services we provide.
Each third-party provider's data privacy practices are governed by their own policies.
